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Defining Mechanisms of Cooperation

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Considering the distinctions between commonly substituted definitions … coordination: alignment and linkage of activities together despite differences in timing, spatial distribution, and procedure cooperation: working from shared goals and perspectives collaboration: sharing, exchange, and openness with the purpose of building Read more ›

Sacred Values in Service Design

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Designers need tools for understanding stakeholders and negotiating among diverse actors whose values may or may not align with the elements of new service designs. One objective of service design is to help match people’s expectations with the outcomes of Read more ›

Connecting the Dots…Out of Order.

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The Institute for the Future’s (IFTF) 2010 Map of the Decade is part of their annual Ten-Year Forecast which uses foresight and scenario planning to help organizations navigate change. Entitled “The Future is a High-Resolution Game”, the research materials demonstrate Read more ›

Organizational Design I

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Design is a sticky practice.  It is looped with contradictions, uncertainties, and material constraints.  Bringing something new into the world, be it an artifact or service raises challenges that few individuals can surmount – if at all.  Despite the dominant Read more ›

Quantitative Variation in Aspirational Capacity (updated!)

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The image above was the first draft. This is the second. Thanks to Aliya for good, perceptive comments. Premises: Culture as the processes that allow the uptake of processes, procedures, information, beliefs, values and social norms. Cultural affiliations are attachments. Read more ›

The Shifting Balance of Design Practice

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In the 1930s, evolutionary geneticist Sewall Wright pulled together research strands in the biology of inbreeding, the genetics of coat color in guinea pigs, statistical methods (including path analysis), and mathematics that codified the changes in gene frequencies in populations Read more ›