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On the subtle interactions and design of trompe-l’Å“il visual motifs and public policy

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Steve Jobs was right about a lot of things. His aesthetic sense, his commitment to making computers and software less painful for users, and his marketing powress have obviously been successful–even if not altogether satisfying given the trade-offs they entail Read more ›

Sacred Values in Service Design

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Designers need tools for understanding stakeholders and negotiating among diverse actors whose values may or may not align with the elements of new service designs. One objective of service design is to help match people’s expectations with the outcomes of Read more ›

Organizational Design I

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Design is a sticky practice.  It is looped with contradictions, uncertainties, and material constraints.  Bringing something new into the world, be it an artifact or service raises challenges that few individuals can surmount – if at all.  Despite the dominant Read more ›

Envirocasting: Adapting Global Weather Information for Local Risk Assessment

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It’s not often that unfunded proposals make their way into disinfecting daylight. Sometimes you try again, and sometimes you just let them waste away among the dusty electrons of your hard drive. I don’t know which category this one falls Read more ›