This was a post that I initially wrote for the ‘Telling Stories’ discussion group that is made up of recipients of the Wellcome Trust’s International Engagement Award. The group practices public engagement with public health and science from a variety of different perspectives and goals. In this post, I was exploring the role of narration and also looking at the idea of suspense as created by communication (or the lack of) between researchers and members of the public.
Part 1.
I can start by locating the visual arts as a source or medium for engagement. The answer is: myriad. In the last ten years or so (and even before) the arts domain has taken on science and technology in bushels. Some of the response of the arts has been driven out of curiosity and the desire to take on the mantle of science for aesthetic reasons. For others it has been a source of tactical engagement with the very substance of knowledge production in the sciences, defense and military establishments, and the diffusion of technology in everyday life.
There are way too many example to adequately cover here, except to say that the Wellcome Trust is a major stakeholder in this area and has been for at least a decade as far as I know. I remember a festival in South Kensington that I happened upon almost ten years ago called Sparks which featured may artists working specifically with the life sciences in some form or another. Exhibitions were held at the Royal College of Art, the Victoria and Albert Museum, and the Natural History Museum, among others (http:/ /news.bbc.co.uk/2/hi/in_depth/sci_tech/2000/festival_of_science/91…). It was largely a cultural series of events, continuing a dialogue which I have witnessed firsthand in many forms and places afterwards. It seems to me that the role of the arts in these debates has largely been restricted to Europe, but I have seen some signs in the US and now in Asia that the visual arts are playing a more tactical and more integral role in the development of engagement vectors with the public, practitioners, and policy makers.
Some examples:
Last year we conducted a workshop for artists at NCBS (http://cema.srishti.ac.in/content/bioart) which focused on introducing cell and molecular biology methods to artists so they could use them as media for performance, communication, and engagement. It was conducted in collaboration with Oron Catts, a well-know bioartist from Australia (http://www.symbiotica.uwa.edu.au/) with extensive experience in using the trappings and discourse of the lab to open up critical thinking about future scenarios and paths of social and technological development.
A group of our students is taking part this week (and won an award) in the international genetically engineered machines (iGEM) competition held at MIT in Boston, USA. This is a group of art students working at NCBS (our host in Bangalore) to develop synthetic organisms, in part to provide a forum for engagement and critical dialogue at these meetings that is not just motivated by the accumulation of capital wealth or basic functional research via biotech (http://hackteria.org/). The result was a highly influential discussion about the role of amateurs in creating public knowledge using science and technology.
Project Vision (htt p://symphysis.wordpress.com/designing-for-converging-cultures-a-diplo…) is an ongoing project here in Bangalore that uses new media (i.e. web 2.0, sensors, physical computing, interactive story-building software, locative media like mobiles and GPS) to develop forms of intimate science where urban, poor, school-aged students run their own experiments and communicate first-hand experiences with nature and their environment.
Moon Vehicle is a community project maintained by Joanna Griffin (http://www.aconnectiontoaremoteplace.net) that bridges storytelling, artifacts, and arts-based methodologies to create peer communities between the Indian Space Research Organization (ISRO), astronomy buffs, schoolchildren, and others in order to reconstitute new narratives of science and technology as they apply to satellites, space exploration and the once and future missions to the moon.
Another timely example comes from Denmark. The Rethink exhibition (http://www.rethinkclimate.org/) combines contemporary art into political debates surrounding climate change responses in anticipation of Copenhagen.
In the US, The Center for Post-Natural History (http://postnatural.org/) takes on biotech and the conversion of biological organisms to intellectual property.
There are many, many others. But I think it’s safe to say that they have had varying impact and effect. Unfortunately (in my view) we haven’t yet developed a coefficient of art to assess its effect on other domains. Some of the examples I have cited have a distinctly critical edge. Others are more about raising awareness or, more to the point, about connecting different social communities and groups (e.g. science practitioners and schoolchildren).
One of the most important things I have learned in the last few years about public engagement with science comes from the field of science and technology studies. Sociologists, philosophers, and historians have started to demonstrate the value of media (especially visual) in the production of science and technology and the resolution of debates about scientific truth and public acceptance. The production of artifacts, objects, and “things we can wrap our heads around” is very important it turns out.
I think the lessons from history and sociology leads to some clarifying questions such as “What is the material basis for engagement?” and “What is engagement made of and where does it live?”
Part 2.
My perspectives
Many of my perspectives on public engagement are shaped by my experiences as both a practicing scientist studying evolution, ecology and behavior in lab and field settings, as an artist and designer working to develop communication and engagement tools, and now working to assess options for better decision making in public health, energy, and infrastructure.
As a biologist, my perspective is further shaped by host-parasite dynamics and their implications for disease in populations. I am also influenced by network science and complex systems. As such, the interaction is the focal point of engagement. How the interaction is created and maintained is significant for me.
As a designer, so-called design thinking influences my approach to engagement. This often means thinking critically about how the engagement process can transpire as part of everyday life–that is, part of the daily routine that people struggle with and recreate everyday.
I think the questions raised in previous posts about the motivation behind “science’s” engagement with the “public” and who makes up the “public” are critical because they help to identify the costs and benefits of engagement and the location of engagement as it pertains to the public. Still I think we need to constantly open up our assumptions further to scrutiny.
Of Scientists and Risk
I know scientists to be a very heterogeneous community involved with many others in the production of knowledge. In general, the people are exceedingly nice, driven by their own curiosity and desire to create understanding that will make a difference, however far downstream. Science, however, is also composed of lots of others, including the organisms and the tools used to develop new hypotheses and results. By far the most practical defining feature might be its place–where it is done and how that place structures the kind of interactions that in turn lead to what we call new knowledge.
Let’s be clear. In the West, science and by extension public health is hardly the product of scientists alone. Many individuals are involved from students, to researchers, financial managers, glassware technicians, viruses, lab rats, secretaries, publishers, reviewers of literature, politicians, middle-school teachers, clergy, university boards, ethics review panels, biotech company shareholders, news media and so on. All of these individuals are possibly working to do one thing–identify sources of risk and manage the uncertainty that arises out of the everyday interactions of people and their environment. If they can scrape out a living in the meantime, all the better for them. So yes, in a sense I would also say that because risk and uncertainty are trying to be minimized, science and technology have a lot to do with securing and locating ways to create wealth. And yes, all of this scales greatly with the complexity of the science (think: CERN or the HapMap project).
I prefaced this as part of the Western tradition 1) because it is of direct lineage from Christian emphasis on divine intervention and design, and 2) because I have found that (in Asia at least) very different traditions underlie the identification of risk and the communication of uncertainty. My sense is that in Asia these are intrinsically related to variation in the ordering of time, and I’m anxious to discuss this with others that know more than I do.
“The Public”, User Needs, and Witnessing
On the public side, I would prefer to say civil society–that is those who are engaged in social contracts relating to economics, technology, common goods, governmentality and so on. And I agree that it is correct to say that it is an even more heterogeneous group.
One way to think about civil society is much like designers think of their users. There is a simple axiom that underscores the work of many successful designers: user needs drive the acquisition of a product or service. Public heath knowledge and science can be that product. Yes, this is a very functionalist way of looking at it, but this principle of participatory design involves end users in the design process to help ensure that it meets user needs and is usable. It has been a successful strategy for architecture, software, and business (the customer is always right, right?). Why should science and its cognitive technologies be an exception?
By adopting user perspectives the scientific community can recognize that its practices may or may not resonate with user needs: socially, by ensuring equal access for disenfranchised groups, economically: by creating new opportunities for capital development and financial transactions, and politically: by improving the quality, speed, and sensitivity of social technologies to the needs of local users. It’s not that science doesn’t already do these things. It just isn’t always evident to the average user. In the realm of health, sometimes it’s just a matter of making the benefits clear so that they justify whatever costs there are in the user’s mind.
One of my favorite case studies come from evolution and its approximately 50% public acceptance in the United States. Margret Evans, a psychologist at the University of Michigan, studies some of the ways that children, potential users of evolutionary theory and biology, acquire evolutionist and creationist beliefs. Evans describes how Western religious and philosophical traditions emphasize essentialism, teleology, and intention, and in the process limit the cognitive appeal of natural explanations for the origins of species. She argues that because these ideas tend to show up repeatedly in public representations, they constrain the inferential reasoning capacities of the developing mind. It’s an observation that suggests science’s own predilection for categorization is at the root of evolutionary biology’s social friction.
I think these cognitive biases come into play often, for good and bad. I’ll want to describe some others, but I need to take a detour first.
Engagement, Stories, Suspense, Scenarios, and Fallacies
I personally feel that if scientists, policy-makers, and funding bodies are willing to involve cultural workers like artists and designers in the process of science and its associated applications, there is good news for broader participation because they cultural workers tend to excel at reconfiguring essentialist categories, and they often like to do it in public. There is some indication that this may be a general rule because visualization involves so much codification, creation of meaning, and translation of concepts and ideas into tangible, material artifacts for cognition and discourse. In effect, the sensory object is a vector for witnessing.
Witnessing
In their book, Leviathan and the Air Pump, authors Steven Shapin and Simon Schaffer describe three types of public witnessing of science: the direct performance of experiments in social spaces (imagine if the laboratory were a chapel or temple), reporting experimental methods in a manner that enables someone to replicate the experiments themselves (like primary journal articles that recount the plot), and virtual witnessing by producing in a reader’s mind an image of an experimental scene that displaces the need for direct witness or replication (this, I argue, is much like a story in someone’s mind constructed from the plot). We need more of this public witnessing if science is going to connect with society in a dynamical way.
Suspense and Narration
The idea of witnessing in science is intimately tied to the production of suspense in narrative. Richard Allen discusses suspense in his book about [Alfred] “Hitchcock’s Romantic Irony”. Allen cites Meir Sternberg’s distinction that, “suspense derives from a lack of desired information concerning the outcome of a conflict that is to take place in the narrative future, a lack that involves a clash of hope and fear; whereas curiousity is produced by a lack of information that relates to the narrative past, a time when struggles have already been resolved, and as such it often involves and interest in information for its own sake.” So when thinking about public engagement we should decide if we desire to create curiosity or suspense and design our process accordingly. Allen also incorporates Ian Cameron’s view that suspense is a “channeling of emotions”. Clearly emotions can be powerful, but how and why? In Allen’s analysis, suspense is something that happens in us as we are forced to take up the prospect of narrative outcomes that are contrary to the ones we desire. Suspense is constructed out of moral uncertainty, balancing our expectations with potential outcomes.
Allen discusses Hitchcock and develops descriptions of two types of suspense: pure and impure. Pure suspense is broad and objective, prolonged by tension, delay, and narration that is unrestricted, moving between vantage points and locations. It leads to an anxious uncertainty and an increased expectation of a bad outcome as the deadline looms. Arbitrary delays segment time and increase the tension because a bad outcome seems close at hand. Often, the audience sees a threat before the protagonist and surprise happens through the manipulation of time. The outcome almost always favor of the moral victory, especially in popular media.
Impure suspense on the other hand is local and subjective. It is developed from points of view that provide different sources of knowledge often through the eyes of the protagonists and antagonists, keeping the audience informed while the characters remain unwitting. Deadlines are set early on and acceleration commonly heightens the alert attentiveness of the spectators who are active participants in the construction of the suspense. Knowledge is not made by the director. It is made by the audience in cooperation with the information provided to the characters. All too often, the audiences senses the outcome before the characters do by filling in blanks sources of meaning that haven’t been provided. Impure suspense favors empathy for the character, as if we were living through them. The moral outcome is less certain and often unrealized.
The difference between surprise and suspense is also relevant. This passage from a conversation between Francois Truffaut and Alfred Hitchcock in the book Hitchcock/Truffaut helps to make the difference clear.
“We are now having a very innocent little chat. Let us suppose that there is a bomb underneath this table between us. Nothing happens, and then all of a sudden, “Boom!” There is an explosion. The public is surprised, but prior to this surprise, it has seen an absolutely ordinary scene, of no special consequence. Now, let us take a suspense situation. The bomb is underneath the table and the audience knows it, probably because they have seen the anarchist place it there. The public is aware that the bomb is going to explode at one o’clock and there is a clock in the decor. The public can see that it is a quarter to one. In these conditions this same innocuous conversation becomes fascinating because the public is participating in the scene. The audience is longing to warn the characters on the screen: “You shouldn’t be talking about such trivial matters. There’s a bomb beneath you and it’s about to explode!”
“In the first case we have given the public fifteen seconds of surprise at the moment of the explosion. In the second we have provided them with fifteen minutes of suspense. The conclusion is that whenever possible the public must be informed.”
Suspenseful Science?
My reason for taking this detour is to try to show some of the different narrative techniques that can be used in the construction of public health engagement and of science in the collective mind of civil society. Curiosity, surprise, and suspense (pure/impure) are all narratives tactics for engagement.
Curiosity is important for people attending to and learning on their own, but I don’t think it necessarily develops in people unless the benefits are of satisfying it are known to them.
Surprise is also relevant and critical to sensations of astonishment–and of being placed in a new reality that will cause dissonance and therefore growth.
Suspense, while composed and related to surprise and curiosity, has a more pedagogical function. It builds up knowledge of scenes and constraints using what I think Shapin and Schaffer described as virtual witnessing. The audience/spectators build the story themselves, creating it from the narration and plot to fit their own needs, and to adapt it to their own context and location-based experience. I think this is especially true for impure suspense because pure suspense rings of master narratives and the hindsight needed to create contrasts among moral outcomes. Life is not so much like that. Impure suspense allows us to decide the moral outcome during the process. We are never sure if we have chosen the right one, and we may not know even after the “movie” has ended.
So how can public engagement efforts use suspense to build better acclimation and participation among its audiences?
Scenarios and Fallacies
One possibility lies in the construction of scenarios about the future. Scenarios are descriptions of alternative future states where narration helps to articulate the shape and distribution of actors, procedures, and resources. Scenarios can be general or highly detailed, and they can be shown or represented in a variety of ways from verbal description, acting or role playing, visualization and imagery.
I’ve recently delved into the techniques of scenario development. They serve a number of important functions for individuals and organizations. The most important is perhaps building out aspirations and ideas of what the future could hold–even if the present lacks those characteristics. In this way preferred futures can be imagined, but even when the future is imagined to contain destructive relationships, it aids the processes of critical thinking and adaptation. For individuals, recognizing opportunity and constraint is the first step to capitalizing on it or avoiding its pitfalls. Arjun Appadurai has been highly influential in defining aspirations, or the capacity to aspire to a better future, as an important feature of cultural capacity. Scenarios, as extensions of aspirations, are a way to work forward, to rearrange the systems and see what new hybrids emerge and how they might affect well-being.
For organizations, scenarios can help create common ground. The dredge up assumptions and interactions to create a big picture where knowledge can be exchanged. When scenarios are combined with games and simulations, they provide an opportunity to work through challenging situations, to create memories of the future, and out of these take the confidence to undertake critical adaptive change without incurring any of the risks that real experiences entail.
One of the discussion themes asked what happens when artists and others ‘misinterpret’ the science or present it in a biased or misleading way. Rather than seeing this as something necessarily counterproductive, creative interpretations provide circumstantial detail that may be critical for the social fluency of science. A creative depiction of evolutionary technologies, such as Chris Landau’s The Flocking Party (http://theflockingparty.com/), should therefore be seen as a ‘minority report’, suggesting possible avenues for experimentation or areas of conflict between science and society.
On the contrary, critics of scenarios have argued that they aren’t effective in the development of policy precisely because of the detail they incorporate into their ‘worlds’. Morgan and Granger (2007) have argued that scenarios come with an implicit expectation of liklihood–that any particular scenario is more likely to occur in the future. As I already stated, predicting the future is not a goal for scenarios, but critical responsiveness to uncertainty is. Morgan and Keith based their argument on a common fallacy (and I will include another) that I think are important for us to consider as we take on public engagement through narrative.
In adding detail to a scenario or, let’s say, a compelling tale of science, we create compounding descriptions that run the risk of invoking the conjunction fallacy. A frequent example was developed by psychologists Amos Tversky and Daniel Kahneman. They gave respondents the statement:
Linda is 31 years old, single, outspoken, and very bright. She majored in philosophy. As a student, she was deeply concerned with issues of discrimination and social justice, and also participated in anti-nuclear demonstrations.
and asked: Which is more probable?
1. Linda is a bank teller.
2. Linda is a bank teller and is active in the feminist movement.
Logic and probability tell us that #1 is more probable since it is increasingly unlikely that she is both a bank teller and active in the feminist movement.
The issue here is that we want to include more detail and visualization in our stories, but in doing so we possibly risk compounding peoples’ expectation of what is and is not likely to happen.
Vividness is another concern. According to wikipedia, “The logical fallacy of misleading vividness involves describing an occurrence in vivid detail, even if it is an exceptional occurrence, to convince someone that it is a problem. Although misleading vividness does little to support an argument logically, it can have a very strong psychological effect because of a cognitive heuristic called the availability heuristic.”
The availability heuristic says that we often place events we have just seen or experienced in our memory more prominently, even if we know them to be less frequent occurrences. I can’t tell you how many times my Mom called me late in the evening when I was in college to warn me abut something she might have just seen on the evening news as a possible risk. The detail that many forms of media and engagement provide can also bias judgments that we would otherwise weigh more carefully.
I think somewhere there is a sweet-spot. I like this account of The Critical Art Ensemble as a group that routinely replicates scientific experiments in public spaces such as malls and parks in an effort to publicly verify political claims ranging from the presence of GMOs in the food chain to the terror threat of biological warfare. One of CAE’s projects with co-collaborator Beatriz de Costa is described by Regine Debatty from the blog we-make-money-not-art this way:
GenTerra is essentially a participatory “theater”…Scientists and artists are talking the public through the process and implications (whether they are purely profit-driven or feature some utopian qualities) of transgenics. Materials are then provided to allow people to get a hands-on experience by creating their own transgenic organism…After that they become actively involved in risk assessment by deciding whether or not to release bacteria from one of petri dishes of the release machine.
Even if the feedback generated doesn’t make it back to the lab or policy office, it’s a form of participatory design that seeks out users of science.
Another example was developed in Europe and has now spread. Some of you may have read about Science Shops as one possible form of engagement that pits user needs in direct contact with professional researchers. Here is a blog post about this that I wrote awhile back (http://blog.cstep.in/?p=319).


